What is the different delivery modes ?
Standard home delivery by either Purolator, Canada post or ICS.
Your delivery will arrive within 2 to 6 working days, depending on the country and the exact address you have indicated in the delivery phase of your order.
Which countries do we deliver to ?
Canada and Usa
How to track your delivery ?
As soon as your parcel leaves the depot, we send you an email with order tracking information.
What is your processing time
Our Processing time is 5-10 business Days for production, if getting it shipped, please allow 2-6 extra days for delivery
How to pay ?
We accept the following cards:
Mastercard, American Express and Payapal, Visa
How payment is secured ?
To ensure secure payment, the website uses the secure payment service [Name of service].
Returns & Defects Policy
As every item is generally made to order all sales are final - We do not accept returns or xchanges.
That being said, your satisfaction matters to us. If a product you recieved is defective, contact us within 30 days of delivery and we'll work with you to find a solution based on the issue!
To make a Defect Claim
Please send:
- Your order Number
- A brief description of the problem
- Clear photos (or a short video) showing the defect
Send this via our contact form or directly to autumnskyedesigns1@gmail.com
Where are you located
Innisfail, Alberta
We offer Local pickup or Shipping at buyers expense
Frenquently requently asked questions
